Privacy Policy

Focus’d Media Studios (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect and process the following types of personal information:

• Personal details – Name, email address, phone number, business information, job title, and any other details you provide via contact forms, emails, or calls.
• Website usage data – IP address, browser type, pages visited, referral sources, and interactions with our website.
• Payment details – If you purchase services from us, we may collect billing and payment information (processed securely by third-party payment providers).
• Marketing preferences – Your preferences for receiving marketing communications and responses to our campaigns.
• Communications and enquiries – Any messages, enquiries, or feedback you provide through our website, email, or social media.

2. How We Collect Information

We collect information in the following ways:

• Direct interactions – When you fill out a form, subscribe to emails, request a service, or contact us.
• Automated tracking technologies – Through cookies, analytics tools (e.g., Google Analytics), and log files when you visit our website.
• Third-party sources – Data from social media, advertising networks, or referrals from business partners.

You can adjust your browser settings to block cookies, though this may impact website functionality.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and deliver our services, including website design, branding, SEO, and marketing.
• To communicate with you regarding enquiries, projects, and service updates.
• To personalise and improve your experience on our website.
• To manage payments, invoices, and financial records.
• To send you marketing materials (if you have opted in).
• To analyse website performance and user engagement.
• To comply with legal obligations or enforce our rights.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information in the following cases:

• With service providers – Third-party vendors who assist with website hosting, payment processing, analytics, and marketing services.
• With business partners – When necessary to deliver our services or collaborate on a project.
• With legal authorities – If required by law, court order, or to protect our legal rights.

5. Data Storage & Security

We take reasonable steps to secure your personal information using encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

6. Your Rights & Choices

Under Australian privacy law, you have the right to:

• Access your data – Request a copy of the personal information we hold about you.
• Correct your data – Ask for inaccurate information to be updated.
• Request deletion – Ask us to erase your personal information (subject to legal obligations).
• Opt-out of marketing – Unsubscribe from emails or update your preferences.

To exercise any of these rights, contact us at hello@focusd.com.au.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyse website traffic. These include:

• Essential cookies – Required for website functionality.
• Analytics cookies – Track user behaviour (e.g., Google Analytics).
• Marketing cookies – Help us personalise ads and marketing campaigns.

You can control cookies through your browser settings. Disabling cookies may affect website performance.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. We recommend reviewing their policies before providing any personal information.

9. International Data Transfers

If you access our website from outside Australia, your data may be transferred to and stored in Australia. By using our services, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, and continued use of our website indicates acceptance of the revised terms.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.